Comments on: moo.com: How to fail worse http://humaneia.com/2008/05/14/moocom-how-to-fail-worse/ What are we if we are not humane? Tue, 30 Sep 2008 23:59:47 +0000 http://wordpress.org/?v=2.2.1 By: AndrewBoyd http://humaneia.com/2008/05/14/moocom-how-to-fail-worse/#comment-158 AndrewBoyd Wed, 14 May 2008 11:18:53 +0000 http://humaneia.com/2008/05/14/moocom-how-to-fail-worse/#comment-158 Hi Kel, still reeling from the boob favoured peanuts concept :) I can't get people that pretend to be hip - but web 2.0 doesn't mean that they've got New Marketing, or basic customer service, or common sense, or even the first effing clue. Some e-retailers shouldn't be allowed out without their mothers. Best regards, Andrew Hi Kel,

still reeling from the boob favoured peanuts concept :)
I can’t get people that pretend to be hip - but web 2.0 doesn’t mean that they’ve got New Marketing, or basic customer service, or common sense, or even the first effing clue. Some e-retailers shouldn’t be allowed out without their mothers.

Best regards, Andrew

]]> By: Kelley http://humaneia.com/2008/05/14/moocom-how-to-fail-worse/#comment-157 Kelley Wed, 14 May 2008 11:01:11 +0000 http://humaneia.com/2008/05/14/moocom-how-to-fail-worse/#comment-157 So they are asking you to place another order and deleting the previous one? Or just want your money again? It seems to me that their idea of customer service is pathetic. You have expressed your dissatisfaction publicly and STILL they aren't falling over you to rectify the situation. Clueless. Totally clueless. So they are asking you to place another order and deleting the previous one? Or just want your money again?

It seems to me that their idea of customer service is pathetic. You have expressed your dissatisfaction publicly and STILL they aren’t falling over you to rectify the situation.

Clueless. Totally clueless.

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