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	<title>Comments on: moo.com: FAIL</title>
	<link>http://humaneia.com/2008/05/13/moocom-fail/</link>
	<description>What are we if we are not humane?</description>
	<pubDate>Tue, 30 Sep 2008 23:30:34 +0000</pubDate>
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		<title>By: moo.com is now my friend at HumaneIA</title>
		<link>http://humaneia.com/2008/05/13/moocom-fail/#comment-159</link>
		<author>moo.com is now my friend at HumaneIA</author>
		<pubDate>Thu, 15 May 2008 10:44:04 +0000</pubDate>
		<guid>http://humaneia.com/2008/05/13/moocom-fail/#comment-159</guid>
		<description>[...] the turbulence of the last couple of days - where I was disappointed at a moo.com interaction failure and their support response,  I am very pleased to announce that moo.com is now my [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] the turbulence of the last couple of days - where I was disappointed at a moo.com interaction failure and their support response,  I am very pleased to announce that moo.com is now my [&#8230;]</p>
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		<title>By: moo.com: How to fail worse at HumaneIA</title>
		<link>http://humaneia.com/2008/05/13/moocom-fail/#comment-156</link>
		<author>moo.com: How to fail worse at HumaneIA</author>
		<pubDate>Wed, 14 May 2008 10:36:14 +0000</pubDate>
		<guid>http://humaneia.com/2008/05/13/moocom-fail/#comment-156</guid>
		<description>[...] About HumaneIA         &#171; moo.com: FAIL [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] About HumaneIA         &laquo; moo.com: FAIL [&#8230;]</p>
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		<title>By: AndrewBoyd</title>
		<link>http://humaneia.com/2008/05/13/moocom-fail/#comment-155</link>
		<author>AndrewBoyd</author>
		<pubDate>Tue, 13 May 2008 12:21:38 +0000</pubDate>
		<guid>http://humaneia.com/2008/05/13/moocom-fail/#comment-155</guid>
		<description>Susan,

thank you for your comment. 

In effect, we're talking about a $4.50 or so discount - it is not the money I am worried about, it is the fundamental cluelessness of yet another hip online retailer that has all the functional integrity of a beached jellyfish - 20 years of New Marketing, the world has changed, the consumer is your friend not your sheep to be shorn, blah blah blah, and we have a company that punishes referrals with a message that comes across as "I'm sorry, you are obviously trying to steal from us, please go away". It beggars belief.

Best regards, Andrew</description>
		<content:encoded><![CDATA[<p>Susan,</p>
<p>thank you for your comment. </p>
<p>In effect, we&#8217;re talking about a $4.50 or so discount - it is not the money I am worried about, it is the fundamental cluelessness of yet another hip online retailer that has all the functional integrity of a beached jellyfish - 20 years of New Marketing, the world has changed, the consumer is your friend not your sheep to be shorn, blah blah blah, and we have a company that punishes referrals with a message that comes across as &#8220;I&#8217;m sorry, you are obviously trying to steal from us, please go away&#8221;. It beggars belief.</p>
<p>Best regards, Andrew</p>
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		<title>By: zuzu</title>
		<link>http://humaneia.com/2008/05/13/moocom-fail/#comment-154</link>
		<author>zuzu</author>
		<pubDate>Tue, 13 May 2008 12:11:08 +0000</pubDate>
		<guid>http://humaneia.com/2008/05/13/moocom-fail/#comment-154</guid>
		<description>Complete and udder fail.</description>
		<content:encoded><![CDATA[<p>Complete and udder fail.</p>
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